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ServiceNow lets users see more of their AI

Published on: 2025-07-23 20:00:00

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More With agents, applications and new workflows, enterprises will inevitably need a way to look at all the AI they use. ServiceNow’s new AI Control Tower, released this month, offers a holistic view of the entire AI ecosystem. The company also announced its own agentic communication system, which supports existing protocols. AI Control Tower acts as a “command center” to help enterprise customers govern and manage all their AI workflows, including agents and models. The AI Control Tower lets AI systems administrators and other AI stakeholders monitor and manage every AI agent, model or workflow in their system — even third-party agents. It also provides end-to-end lifecycle management, real-time reporting for different metrics, and embedded compliance and AI governance. The idea around AI Control Tower is to give users a central location to see where all of th ... Read full article.