Why smart businesses use AI to offload tasks and supercharge their teams

piranka/Getty Images AI agent deployments will grow 327% during the next two years. Chief human resources officers (CHROs) plan to expand their digital labor in the next two years, investing in AI agents to increase productivity, according to the latest Salesforce global research. By 2030, 80% of CHROs believe most companies will have humans and AI agents working together. Almost nine of every 10 CHROs will focus on integrating AI agents into the workforce. By 2027, CHROs anticipate 327% growth in agent AI adoption, from 15% in 2025 to 64% in 2027. CHROs expect an average employee productivity gain of 30% and a 19% reduction in labor costs using agents. Also: Only 8% of Americans would pay extra for AI, according to ZDNET-Aberdeen research Productivity gains will be immediate, but the overall potential for efficiency and effectiveness based on AI agent deployments requires additional analysis. Adoption of AI agents will reshape organizational structures. Over three-quarters (77%) o ... Read full article.