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All managers make mistakes; good managers acknowledge and repair

“There is a crack in everything. That’s how the light gets in.” — Leonard Cohen Let me tell you something that will happen after you become a manager: you’re going to mess up. A lot. You’ll give feedback that lands wrong and crushes someone’s confidence. You’ll make a decision that seems logical but turns out to be completely misguided. You’ll forget that important thing you promised to do for someone on your team. You’ll lose your temper in a meeting when you should have stayed calm. The real

The Management Skill Nobody Talks About

“There is a crack in everything. That’s how the light gets in.” — Leonard Cohen Let me tell you something that will happen after you become a manager: you’re going to mess up. A lot. You’ll give feedback that lands wrong and crushes someone’s confidence. You’ll make a decision that seems logical but turns out to be completely misguided. You’ll forget that important thing you promised to do for someone on your team. You’ll lose your temper in a meeting when you should have stayed calm. The real

Meet the early-adopter judges using AI

In this, Goddard appears to be caught in the same predicament the AI boom has created for many of us. Three years in, companies have built tools that sound so fluent and humanlike they obscure the intractable problems lurking underneath—answers that read well but are wrong, models that are trained to be decent at everything but perfect for nothing, and the risk that your conversations with them will be leaked to the internet. Each time we use them, we bet that the time saved will outweigh the ri

Companies That Tried to Save Money With AI Are Now Spending a Fortune Hiring People to Fix Its Mistakes

Companies that rushed to replace human labor with AI are now shelling out to get human workers to fix the technology's screwups. As the BBC reports, there's now something of a cottage industry for writers and coders who specialize in fixing AI's mistakes — and those who are good at it are using the opportunity to rake in cash. Sarah Skidd, an American product marketing manager, told the British broadcaster that she's not concerned about being replaced by the technology because, as her recent w