M&S cyber-attack disruption to last until July
Published on: 2025-06-29 13:55:44
M&S cyber-attack disruption to last until July
3 hours ago Share Save Lucy Hooker Business reporter, BBC News Share Save
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Marks & Spencer has said its online services will continue to be disrupted until July following last month's cyber-attack on the retailer. Customers have been unable to order online for almost a month, but can expect to see a gradual return to normal. "We expect online disruption to continue throughout June and into July as we restart, then ramp up operations," said M&S. It estimates that the cyber-attack will hit this year's profits by around £300m - more than analysts had expected and the equivalent to a third of its profit - a sum that would only partly be covered by any insurance pay-out.
"Over the last few weeks, we have been managing a highly sophisticated and targeted cyber-attack, which has led to a limited period of disruption," said M&S chief executive Stuart Machin. The attack took place over the Easter weekend, initially affecting click-a
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