NatWest apologises as banking app goes offline

NatWest apologises as banking app goes offline 48 minutes ago Share Save Tom Gerken Technology reporter Share Save Getty Images NatWest has apologised after customers were left unable to use its mobile banking app in the UK, preventing some from accessing their bank accounts. More than 3,000 people have reported problems on outage-checking site Downdetector since the issues first emerged at 0910 GMT. The firm said on its service status website that its online banking service was still working normally - though this has been disputed by some customers. Card payments are unaffected. "We are aware that customers are experiencing difficulties accessing the NatWest mobile banking app this morning," a NatWest spokesperson told the BBC. "We're really sorry about this and working to fix it as quickly as possible." BBC/NatWest People saw this message when trying to use online banking on Friday Customers have taken to social media to complain about the impact the IT failure is having on the ... Read full article.