NatWest fixes app outage which left customers fuming

NatWest fixes app outage which left customers fuming 57 minutes ago Share Save Tom Gerken Technology reporter Share Save Getty Images NatWest says it has now fixed an issue which left customers unable to use the bank's mobile app, leaving some unable to access their accounts. Customers reported problems including being unable to make purchases or pay staff. NatWest apologised to customers "for any inconvenience caused", having previously said its web-based online banking service was still working normally - however some customers disputed this. "We have resolved the issues causing this and customers are now able to log in and make payments as normal," a spokesperson said. Problems began to be reported on outage-checking site Downdetector at 0910 GMT. BBC/NatWest People saw this message when trying to use online banking on Friday Customers then took to social media to complain about the impact the IT failure was having on them. One person said they had to "put back my shopping beca ... Read full article.