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ZDNET's key takeaways
Most Americans aren't using AI as a news source.
Those who do don't fully trust the information.
AI still struggles to accurately summarize or represent news.
AI is changing -- and in some cases, eliminating -- a lot of jobs, but it isn't taking over journalism just yet, according to the latest findings from Pew Research. While the technology has infiltrated industries like accounting, banking, software engineering, and customer service, it's having a harder time delivering news than it has fixing code.
Also: Chatbots are distorting news - even for paid users
Only 9% of Americans are using AI chatbots like ChatGPT or Gemini as a news source, with 2% using AI to get news often, 7% sometimes, 16% rarely, and 75% never, Pew found. Even those who do use it for news are having trouble trusting it. A third of those who use AI as a news source say it's difficult to distinguish what is true from false. The largest share of respondents, 42%, is not sure whether it's determinable.
Half of those who get news from AI say they at least sometimes encounter news they believe to be inaccurate. And while younger respondents are more likely to use AI in general, Pew says they are also more likely to spot inaccurate information there.
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