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Monotype font licencing shake-down

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tl;dr Don’t try to shake-down a typography nerd with your dubious, automated claims about his employer using unlicensed fonts.

How it started

It started with a LinkedIn InMail message (sanitised to protect privacy):

Subject: [Urgent] Font Software Licensing Review Hi Ameel I hope you’re doing well. I’m [NAME] from Monotype and have been trying to reach you at [WORK EMAIL ADDRESS], but I’m unsure if my emails have been received. Our team has identified Monotype font software embedded in the websites/apps of [YOUR COMPANY], but we couldn’t locate the corresponding licenses in our database. Would you be able to share the correct email address so I can provide more details and documentation? Alternatively, you’re welcome to reach out to me directly at [SENDER’S EMAIL ADDRESS] I appreciate your time and look forward to resolving this with you at your earliest convenience. Best regards, [NAME] Business Development Representative | Monotype, Australia

I was puzzled by this for two reasons:

This person had my correct work email address, but at no point had they sent me an email about this issue or about anything else. I checked. (Starting with a lie? Not a good look.) As far as I knew, my employer didn’t use any Monotype fonts on its websites and apps.

Always good to check

Just in case there was any merit to this claim, I did a quick review and found that I was right. In Australia we have one corporate website, one retail website, and one retail app (with iOS and Android versions) and all of those use our official font which, for better or for worse, is Open Sans.

Now, not only is Open Sans not a Monotype typeface, it is available under the SIL Open Font License (OFL) meaning we can use this typeface for literally anything except selling the font itself. So that couldn’t be what this person was talking about.