Elyse Betters Picaro / ZDNET
ZDNET's key takeaways
The best business leaders ensure people have a platform to air views.
Employees need to feel their opinions are heard and valued.
Reach out to customers and partners for their sentiments.
Great managers don't just talk a good game; they also deliver results -- and great outcomes are often tied to an ability to listen to people effectively.
Harvard Business Review suggests that leaders who listen well create company cultures where people feel heard, valued, and engaged. HBR also reports that employees who experience high-quality listening have higher levels of job satisfaction.
Also: How AI-enabled autonomous business will change the way you work forever
Here are five techniques you can use to ensure people feel like you're listening to them effectively.
1. Practice active listening
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