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Beware the business school case study: the cautionary tale of Southwest Airlines

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Case studies capture what worked at a particular moment. That doesn’t mean it will work again The venerable business case study method got its start in 1921 at the Harvard Business School. The method became standard at the school throughout the 1920’s and since then Harvard has a near-monopoly grip on the business, selling its cases to over 4,000 rival schools.