Gen Z "digital natives" to be taught empathy, time management, and phone etiquette in soft skills program

A hot potato: It's been said that those born at the dawn of the internet age have grown up lacking the life skills essential for many jobs. In an attempt to address this problem, Gen Z students in Manchester, England, are to learn "soft skills" that include empathy, time management, and speaking to people in person and on the phone. Generation Z, typically defined as those born between 1997 and 2012 (give or take), is typically considered to consist of digital natives. The term is defined as a person who grew up with the presence of digital technology or in the information age, making them comfortable and fluent in all things tech – but not typing, apparently. Being a digital native might mean that Gen Z tends to be more tech savvy, but being raised during a time when most interactions moved online and the world experienced turbulent periods has left many of this generation with few social skills. One employer said digital natives struggled to find work as they were too afraid to spe ... Read full article.