The Download: Amsterdam’s welfare AI experiment, and making humanoid robots safer
Amsterdam thought it was on the right track. City officials in the welfare department believed they could build technology that would prevent fraud while protecting citizens’ rights. They followed these emerging best practices and invested a vast amount of time and money in a project that eventually processed live welfare applications. But in their pilot, they found that the system they’d developed was still not fair and effective. Why? Lighthouse Reports, MIT Technology Review, and the Dutch n