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Salesforce is crowdsourcing its AI roadmap — with customers (techcrunch.com)

2026-04-30 | by Rebecca Szkutak | get Salesforce Einstein AI Toolkit → | tags: salesforce, agent management, customer feedback

77% of IT managers say their AI agents are out of control - 5 ways to rein in yours (zdnet.com)

2026-04-28 | by Joe Mckendrick | get AI Control Toolkit → | tags: ai agents, rubrik zerolabs, security guardrails

OpenAI Enters a New Frontier: Trying to Make Money (gizmodo.com)

2026-02-05 | get Chatbot → | tags: agent, agent management, ai agent

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