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Yes, your internet provider can throttle your speed. Here's an easy solution that may help

ZDNET There are myriad reasons your internet connection might be slow. There is a checklist for troubleshooting most of these issues, and the solutions range from surprisingly easy to complex and expensive. Also: Sick of weak Wi-Fi? How I got wired home internet without running Ethernet cable The problem of internet "throttling," though, is not on a typical troubleshooting checklist because it is intentionally perpetrated by your internet service provider. Your slow connection may have nothin

Most People Still Aren’t Happy With Their Internet, but It’s Not All Bad

The American Customer Satisfaction Index released its annual survey, based on over 25,000 customer interviews, revealing how we really feel about our internet service providers. The good news for ISPs -- things are trending up. Overall, ISPs scored 71 on the ACSI's 100-point scale -- an increase of three points over 2023 and the highest score since the ACSI started measuring ISPs in 2013. The not-so-good news? Internet service providers still rank at the bottom of the index, just ahead of subscr

Most People Still Aren't Happy With Their Internet, But It's Not All Bad

The American Customer Satisfaction Index released its annual survey, based on over 25,000 customer interviews, revealing how we really feel about our internet service providers. The good news for ISPs -- things are trending up. Overall, ISPs scored 71 on the ACSI's 100-point scale -- an increase of three points over 2023 and the highest score since the ACSI started measuring ISPs in 2013. The not-so-good news? Internet service providers still rank at the bottom of the index, just ahead of subscr