Can users reset their own passwords without sacrificing security?
Like it or not, passwords aren’t going away anytime soon. While many organizations are exploring passwordless authentication, passwords still serve as the main line of defense for most public-facing online services. That said, they come with a heavy management burden. Gartner estimates that 40% of all service desk calls are tied to password issues like expirations, changes, and resets. Some of these issues (like forgotten passwords, routine expirations, or security-driven updates) are unavoidab