Fast Company Launches 'Pacesetters' Program Spotlighting AI-Driven Customer Experience Leaders

Fast Company introduced a new recognition initiative called Pacesetters, honoring executives who are advancing AI-powered customer experience innovation. The launch featured a panel discussion with leaders from Tata Consultancy Services, The Home Depot, and Stellantis, moderated by Mansueto Ventures CEO Stephanie Mehta. The conversation centered on using AI to reduce friction in customer interactions while maintaining trust.