SentinelOne: Last week’s 7-hour outage caused by software flaw

American cybersecurity company SentinelOne revealed over the weekend that a software flaw triggered a seven-hour-long outage on Thursday. This massive outage affected multiple customer-facing services in what SentinelOne described as a "global service disruption." SentinelOne acknowledged the outage in a post published Thursday, reassuring customers that their systems were still protected. "Customer endpoints are still protected at this time, but managed response services will not have visibility. Threat data reporting is delayed, not lost. Our initial RCA suggests this is not a security incident," SentinelOne said. In a root cause analysis issued two days later, the company confirmed the incident's root cause was not a cyberattack or a security breach but a software flaw in an infrastructure control system that deleted critical network routes and DNS resolver rules automatically, which caused most services to go down in all regions. Services were brought down after all required c ... Read full article.