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Gartner's 2025 Hype Cycle for Emerging Technologies report is here.
It underscores machine customers, among other new technologies.
AI will play a growing role in business operations, Gartner predicts.
AI will increasingly automate day-to-day decision-making for businesses in the coming years, thanks to AI and other emerging technologies, Gartner claims in a new report.
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The consulting firm's annual Hype Cycle for Emerging Technologies report aims to provide a sober and practical picture of how buzzy new technologies will be leveraged by businesses in the near future. The latest report, published Wednesday, highlights -- as you won't be surprised to learn -- AI agents as one of the burgeoning technologies that's expected to reshape the business landscape over the next two to ten years. Gartner has previously predicted that half of all business decisions will be handled by agents by the end of 2027.
Agents aren't perfect out of the box, however; Just last month, Gartner also reported that AI agents are among the most overhyped technologies in the space and offered suggestions for how to make the most of them.
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