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Bridging the gap between aspiration and achievement isn't easy.
Smart business leaders focus on projects that deliver top-line growth.
They support staff, work with peers, and encourage experimentation.
Research suggests CIOs are under pressure to roll out AI-enabled services. However, David Walmsley, chief digital and technology officer at jewelry specialist Pandora, told ZDNET it's crucial to avoid being carried away by the hype.
"The big thing for me is the amount of FOMO in this space," he said. "I know every CIO is on the receiving end of that discussion, with business leaders saying: 'Every other company is doing something radical.' But here's the thing: they're not; they're really not."
Also: 5 business leaders on how to balance innovation with risk - and turn your ideas into action
In the case of Pandora, Walmsley works with the company's senior leadership team and its vendor partners, including Salesforce, SAP, and Microsoft, to develop data foundations for exploring emerging technologies.
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