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ZDNET's key takeaways
Customers say they notice scratches on new iPhone 17 Pro units.
An iFixit teardown reveals the truth behind 'scratchgate.'
iPhone 17 buyers should use a case to protect their phones.
Another new iPhone rollout, another controversy. This time, the iPhone 17 is in the crosshairs as buyers and potential customers are complaining that the phones scratch too easily, even ones still on display in Apple stores.
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