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How I'm protecting my iPhone 17 Pro Max from 'scratchgate' - despite what Apple says

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Jason Hiner/ZDNET

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ZDNET's key takeaways

Apple claims damage is normal wear and tear, or material transfer.

A damaged iPhone can cost hundreds of dollars to fix.

The best way to protect your investment is with a case.

Every new iPhone seems to come with user concerns about durability. This is no surprise when you're dealing with a thin-and-light bit of glass and metal that costs upward of $1,000.

Also: Worried about your iPhone 17 scratching? iFixit's teardown reveals what's happening - and why

Social media has been awash with concerns that the new iPhone 17 -- specifically the iPhone 17 Pro and Pro Max that come in the deep blue finish -- are susceptible to wear and damage. Specifically, there have been photos of iPhones in Apple Stores showing wear from MagSafe chargers, and owners posting photos of damage around the camera plateau.

Normal wear and tear?

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