Microsoft's Family Safety feature is designed to block certain types of websites from children. Apparently, it's also been blocking Google's Chrome browser -- but there is a workaround.
Chrome, a web browser launched by Google in 2008 -- is not working when users have the Family Safety Feature enabled. The first report of the bug seems to date to June 3, when a user posted on Google's online support board.
The user noted that Chrome constantly closed when the person tried to use it. Restarting their computer and reinstalling Chrome didn't work.
"It just keeps saying the same thing, 'no update available,'" the user wrote.
The problem should only occur on Windows computers that have been set up to use the Microsoft Family Safety feature, which filters content and lets parents manage screen time and track online activity. (There's also a Family Safety app.)
A representative for Microsoft did not immediately respond to a request for comment.
What to do if your Chrome is crashing because of this bug
There appear to be two ways around this issue. Probably the easiest way is to follow these steps:
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