Raising more money, but can't reply to vital support/security inquiries?
Like the final request of mine below, asking them to save their own resources, because someone was spinning up fake trials or something using my company's domain:
"Please cancel these signups, they're fraud." Hide quoted text
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Thanks for reaching out to us. We have received your support request and your ticket id is SU-223879
Free plan will receive no guaranteed support response - we try to respond to outage related issues asap however Pro and Enterprise tickets take priority. Upgrade here.
For non-outage related issues, Free plan users are encouraged to ask their questions inside our GitHub Discussions https://github.com/supabase/supabase/discussions.
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