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ZDNET's key takeaways
Digital transformation success is a fast-moving target.
Smart CIOs collaborate with business peers to define outcomes.
These outcomes are tracked and traced across multiple variables.
Digital transformation success remains an elusive target. Just as you've completed one challenging project, demands for another initiative -- whether prompted by the board's interest in AI or fast-changing customer requirements -- rear their head.
For the CIOs charged with delivering these complex projects, digital transformation is a never-ending process. Yet project management is just one concern, and IT professionals must also be able to demonstrate the benefits of their approach.
Also: No ROI in AI yet? Try these six proven tactics for creating real business value
So, how can digital leaders measure digital transformation success? ZDNET attended the recent DTX Conference in London and discovered five tips from the experts.
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