Key Takeaways Calkins warns that using AI risks reducing the hiring process to merely checking boxes.
Companies like Google and Salesforce use AI at various points in the hiring process.
An estimated 99% of Fortune 500 companies use automation in some part of their hiring process. Now, a CEO is challenging using AI to review resumes, arguing that the practice could cause companies to miss out on exceptional candidates.
Matt Calkins, CEO of enterprise software company Appian, refuses to use AI to screen resumes, according to a Tuesday report from Business Insider. He said that AI can’t fairly judge applicants.
“We were supposed to be better than that,” Calkins told BI during a recent press dinner. “We were supposed to spot the magic in people when we read their resumes, and it didn’t take AI to screen for, I don’t know, did you do well in school or something?”
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Calkins warns that relying on AI for resume reviews, while “modern,” could result in overlooking unique individuals.
“We’re trying to hire at a very elite level, and I think if we use AI, we’re going to start checkboxing,” Calkins said at the dinner.
Matt Calkins, CEO of Appian. Photo by Marvin Joseph/The Washington Post via Getty Images
Companies like Google and Salesforce use AI at various points in the hiring process. Google told BI earlier this year that although humans still review every application it receives, the company uses AI to suggest the right open roles for candidates based on their skills and experience. Meanwhile, Salesforce told BI that it uses AI-powered tools to scan candidate resumes for valued skills, like AI literacy.
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