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ZDNET's key takeaways
Many have feared an impending AI "jobs apocalypse."
Gartner says the future of AI and jobs will be more nuanced.
For now, the company urges business owners to stay adaptable.
No one knows exactly how AI will transform the job market -- just that it will create some big changes. Some tech leaders and firms have predicted that the technology will eliminate vast numbers or entire categories of jobs. Elsewhere, other researchers assert that AI will transform rather than eliminate jobs (or, in some cases, even create new jobs).
Also: Anxious about AI job cuts? How white-collar workers can protect themselves - starting now
In remarks published Tuesday, market research firm Gartner predicted that rather than producing the "jobs apocalypse" that many have feared, AI will instead cause "jobs chaos": a general ripple effect throughout the labor market wherein virtually every business has to adapt, in varying ways, to the arrival of intelligent machines that are better at some tasks than human employees -- but that also, importantly, fall short in other areas.
In other words, as with other technological revolutions throughout history, there won't be a monolithic change that uniformly affects all jobs; instead, AI will produce a patchwork of new workplace models. The matter of which one ultimately works best is a puzzle that individual businesses will need to figure out along the way, according to Gartner.
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