A documented case of infrastructure failure, failed escalation, and a company that refuses to investigate.
Here’s the situation: I have outages. My neighbor has the same outages. Xfinity won’t fix it.
I bought Xfinity internet in June 2024. Immediately, my connection started dropping. Multiple times a day. Every single day. After troubleshooting every piece of equipment I had and questioning my sanity my neighbor complained about the same thing which led me to understand this was not my equipment.
I set up an uptime monitor and found that these outages happen 6-7 times per day for 125 seconds.
Uncheck this box on your Gateway in OPNSense to log it, and set a monitor ip to something like 8.8.8.8 or 1.1.1.1 This is how the log looks before export.
Over 17 months of my service term that’s approximately 3,387 outage incidents totaling 117+ hours of cumulative downtime.
This outage pattern has recurred thousands of times. It is consistent, predictable, and it follows an automated schedule.
My neighbor has the same problem. Different house. Different line from a different junction box. Same 125-second outages happening at the same times of day.
Minute marker clustering: 33% at :29, 28% at :44. This pattern is diagnostic of cron-based scheduling running automated tasks 18 incidents over 72 hours, all within 123-127 seconds (125.0±1.4s). This precision proves automated timeout, not random failure Peak at noon (12:00), secondary clusters at early morning (3:00) and late night. Non-random distribution pattern
PING Uptime Log 2025-11-21T14:42:31-08:00 Warning dpinger exiting on signal 15 2025-11-21T07:01:34-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> none RTT: 21.4 ms RTTd: 14.8 ms Loss: 10.0 %) 2025-11-21T07:01:28-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: down -> loss RTT: 21.7 ms RTTd: 15.8 ms Loss: 20.0 %) 2025-11-21T06:59:33-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> down RTT: 19.1 ms RTTd: 1.7 ms Loss: 21.0 %) 2025-11-21T06:59:28-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: none -> loss RTT: 19.1 ms RTTd: 1.6 ms Loss: 12.0 %) 2025-11-21T00:01:33-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> none RTT: 20.5 ms RTTd: 2.7 ms Loss: 10.0 %) 2025-11-21T00:01:28-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: down -> loss RTT: 20.6 ms RTTd: 2.8 ms Loss: 20.0 %) 2025-11-20T23:59:35-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> down RTT: 20.1 ms RTTd: 3.1 ms Loss: 21.0 %) 2025-11-20T23:59:30-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: none -> loss RTT: 20.0 ms RTTd: 3.0 ms Loss: 12.0 %) 2025-11-20T15:01:37-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> none RTT: 21.3 ms RTTd: 3.9 ms Loss: 10.0 %) 2025-11-20T15:01:31-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: down -> loss RTT: 21.4 ms RTTd: 4.1 ms Loss: 20.0 %) 2025-11-20T14:59:36-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> down RTT: 21.0 ms RTTd: 3.9 ms Loss: 21.0 %) 2025-11-20T14:59:31-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: none -> loss RTT: 21.3 ms RTTd: 4.3 ms Loss: 12.0 %) 2025-11-20T13:46:40-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> none RTT: 20.4 ms RTTd: 2.9 ms Loss: 10.0 %) 2025-11-20T13:46:34-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: down -> loss RTT: 20.2 ms RTTd: 3.0 ms Loss: 20.0 %) 2025-11-20T13:44:38-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> down RTT: 19.9 ms RTTd: 1.7 ms Loss: 21.0 %) 2025-11-20T13:44:33-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: none -> loss RTT: 19.7 ms RTTd: 1.7 ms Loss: 12.0 %) 2025-11-20T12:46:37-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> none RTT: 19.3 ms RTTd: 1.2 ms Loss: 10.0 %) 2025-11-20T12:46:32-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: down -> loss RTT: 19.2 ms RTTd: 1.2 ms Loss: 20.0 %) 2025-11-20T12:44:39-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> down RTT: 19.2 ms RTTd: 0.9 ms Loss: 21.0 %) 2025-11-20T12:44:34-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: none -> loss RTT: 19.3 ms RTTd: 1.0 ms Loss: 12.0 %) 2025-11-20T05:16:33-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> none RTT: 19.5 ms RTTd: 1.4 ms Loss: 10.0 %) 2025-11-20T05:16:27-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: down -> loss RTT: 19.5 ms RTTd: 1.4 ms Loss: 20.0 %) 2025-11-20T05:14:33-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> down RTT: 19.4 ms RTTd: 1.2 ms Loss: 21.0 %) 2025-11-20T05:14:28-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: none -> loss RTT: 19.3 ms RTTd: 1.2 ms Loss: 12.0 %) 2025-11-20T03:31:34-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> none RTT: 18.9 ms RTTd: 1.3 ms Loss: 10.0 %) 2025-11-20T03:31:28-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: down -> loss RTT: 18.8 ms RTTd: 1.1 ms Loss: 20.0 %) 2025-11-20T03:29:32-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> down RTT: 19.3 ms RTTd: 1.6 ms Loss: 21.0 %) 2025-11-20T03:29:28-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: none -> loss RTT: 19.4 ms RTTd: 1.6 ms Loss: 14.0 %) 2025-11-19T20:01:32-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> none RTT: 18.9 ms RTTd: 1.2 ms Loss: 10.0 %) 2025-11-19T20:01:26-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: down -> loss RTT: 18.8 ms RTTd: 1.2 ms Loss: 20.0 %) 2025-11-19T19:59:34-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> down RTT: 19.2 ms RTTd: 2.2 ms Loss: 21.0 %) 2025-11-19T19:59:29-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: none -> loss RTT: 19.1 ms RTTd: 2.1 ms Loss: 12.0 %) 2025-11-19T16:31:36-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> none RTT: 20.2 ms RTTd: 2.7 ms Loss: 10.0 %) 2025-11-19T16:31:29-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: down -> loss RTT: 20.2 ms RTTd: 2.8 ms Loss: 20.0 %) 2025-11-19T16:29:35-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> down RTT: 19.6 ms RTTd: 2.1 ms Loss: 21.0 %) 2025-11-19T16:29:30-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: none -> loss RTT: 19.8 ms RTTd: 2.3 ms Loss: 12.0 %) 2025-11-19T13:31:35-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> none RTT: 17.7 ms RTTd: 2.5 ms Loss: 10.0 %) 2025-11-19T13:31:29-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: down -> loss RTT: 17.9 ms RTTd: 2.6 ms Loss: 20.0 %) 2025-11-19T13:29:38-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> down RTT: 16.7 ms RTTd: 2.0 ms Loss: 21.0 %) 2025-11-19T13:29:32-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: none -> loss RTT: 16.6 ms RTTd: 2.0 ms Loss: 12.0 %) 2025-11-19T10:31:39-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> none RTT: 19.6 ms RTTd: 1.4 ms Loss: 10.0 %) 2025-11-19T10:31:33-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: down -> loss RTT: 19.5 ms RTTd: 1.3 ms Loss: 20.0 %) 2025-11-19T10:29:39-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> down RTT: 18.9 ms RTTd: 1.2 ms Loss: 21.0 %) 2025-11-19T10:29:33-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: none -> loss RTT: 19.1 ms RTTd: 1.3 ms Loss: 12.0 %) 2025-11-19T03:46:32-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> none RTT: 19.6 ms RTTd: 2.6 ms Loss: 10.0 %) 2025-11-19T03:46:25-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: down -> loss RTT: 19.6 ms RTTd: 2.7 ms Loss: 20.0 %) 2025-11-19T03:44:33-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> down RTT: 19.4 ms RTTd: 1.2 ms Loss: 21.0 %) 2025-11-19T03:44:28-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: none -> loss RTT: 19.4 ms RTTd: 1.2 ms Loss: 12.0 %) 2025-11-18T22:31:36-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> none RTT: 19.9 ms RTTd: 2.6 ms Loss: 10.0 %) 2025-11-18T22:31:29-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: down -> loss RTT: 19.8 ms RTTd: 2.5 ms Loss: 20.0 %) 2025-11-18T22:29:34-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> down RTT: 20.1 ms RTTd: 2.5 ms Loss: 21.0 %) 2025-11-18T22:29:29-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: none -> loss RTT: 20.0 ms RTTd: 2.4 ms Loss: 12.0 %) 2025-11-18T12:19:41-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> none RTT: 21.1 ms RTTd: 4.2 ms Loss: 10.0 %) 2025-11-18T12:19:35-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: down -> loss RTT: 21.1 ms RTTd: 4.3 ms Loss: 20.0 %) 2025-11-18T12:17:42-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> down RTT: 19.5 ms RTTd: 1.7 ms Loss: 21.0 %) 2025-11-18T12:17:37-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: none -> loss RTT: 19.8 ms RTTd: 1.8 ms Loss: 12.0 %) 2025-11-18T12:16:37-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> none RTT: 19.3 ms RTTd: 1.6 ms Loss: 10.0 %) 2025-11-18T12:16:31-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: down -> loss RTT: 19.2 ms RTTd: 1.7 ms Loss: 20.0 %) 2025-11-18T12:14:38-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> down RTT: 19.1 ms RTTd: 1.2 ms Loss: 21.0 %) 2025-11-18T12:14:32-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: none -> loss RTT: 19.1 ms RTTd: 1.1 ms Loss: 12.0 %) 2025-11-18T09:31:37-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> none RTT: 19.4 ms RTTd: 1.0 ms Loss: 10.0 %) 2025-11-18T09:31:32-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: down -> loss RTT: 19.4 ms RTTd: 1.0 ms Loss: 20.0 %) 2025-11-18T09:29:38-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> down RTT: 19.6 ms RTTd: 1.3 ms Loss: 21.0 %) 2025-11-18T09:29:33-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: none -> loss RTT: 19.6 ms RTTd: 1.2 ms Loss: 12.0 %) 2025-11-18T07:46:33-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> none RTT: 21.1 ms RTTd: 15.0 ms Loss: 10.0 %) 2025-11-18T07:46:26-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: down -> loss RTT: 21.4 ms RTTd: 15.9 ms Loss: 20.0 %) 2025-11-18T07:44:32-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> down RTT: 19.7 ms RTTd: 2.1 ms Loss: 21.0 %) 2025-11-18T07:44:27-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: none -> loss RTT: 19.6 ms RTTd: 2.0 ms Loss: 12.0 %) 2025-11-18T02:46:34-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> none RTT: 19.0 ms RTTd: 1.5 ms Loss: 10.0 %) 2025-11-18T02:46:28-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: down -> loss RTT: 19.1 ms RTTd: 1.6 ms Loss: 20.0 %) 2025-11-18T02:44:33-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> down RTT: 19.0 ms RTTd: 1.0 ms Loss: 21.0 %) 2025-11-18T02:44:28-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: none -> loss RTT: 19.0 ms RTTd: 1.0 ms Loss: 12.0 %) 2025-11-17T23:01:33-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> none RTT: 18.6 ms RTTd: 0.9 ms Loss: 10.0 %) 2025-11-17T23:01:28-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: down -> loss RTT: 18.7 ms RTTd: 0.9 ms Loss: 20.0 %) 2025-11-17T22:59:35-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> down RTT: 18.8 ms RTTd: 1.0 ms Loss: 21.0 %) 2025-11-17T22:59:29-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: none -> loss RTT: 18.9 ms RTTd: 1.0 ms Loss: 12.0 %) 2025-11-17T17:01:35-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> none RTT: 20.5 ms RTTd: 3.3 ms Loss: 10.0 %) 2025-11-17T17:01:29-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: down -> loss RTT: 20.4 ms RTTd: 3.0 ms Loss: 20.0 %) 2025-11-17T16:59:36-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> down RTT: 19.4 ms RTTd: 1.5 ms Loss: 21.0 %) 2025-11-17T16:59:31-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: none -> loss RTT: 19.4 ms RTTd: 1.6 ms Loss: 12.0 %) 2025-11-17T13:31:36-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> none RTT: 20.1 ms RTTd: 3.3 ms Loss: 10.0 %) 2025-11-17T13:31:30-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: down -> loss RTT: 20.2 ms RTTd: 3.4 ms Loss: 20.0 %) 2025-11-17T13:29:37-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> down RTT: 19.3 ms RTTd: 1.1 ms Loss: 21.0 %) 2025-11-17T13:29:32-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: none -> loss RTT: 19.5 ms RTTd: 1.5 ms Loss: 12.0 %) 2025-11-17T12:46:37-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> none RTT: 19.0 ms RTTd: 3.4 ms Loss: 10.0 %) 2025-11-17T12:46:31-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: down -> loss RTT: 19.3 ms RTTd: 3.5 ms Loss: 20.0 %) 2025-11-17T12:44:40-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> down RTT: 17.8 ms RTTd: 3.1 ms Loss: 22.0 %) 2025-11-17T12:44:34-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: none -> loss RTT: 17.8 ms RTTd: 3.0 ms Loss: 12.0 %) 2025-11-17T02:46:33-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> none RTT: 19.8 ms RTTd: 2.6 ms Loss: 10.0 %) 2025-11-17T02:46:27-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: down -> loss RTT: 19.8 ms RTTd: 2.7 ms Loss: 20.0 %) 2025-11-17T02:44:32-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: loss -> down RTT: 19.0 ms RTTd: 0.9 ms Loss: 21.0 %) 2025-11-17T02:44:28-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: none -> loss RTT: 19.2 ms RTTd: 1.5 ms Loss: 12.0 %) 2025-11-17T01:15:08-08:00 Notice dpinger MONITOR: WAN_GW (Addr: 8.8.8.8 Alarm: down -> none RTT: 19.0 ms RTTd: 1.1 ms Loss: 0.0 %) 2025-11-17T01:14:57-08:00 Warning dpinger send_interval 1000ms loss_interval 4000ms time_period 60000ms report_interval 0ms data_len 1 alert_interval 1000ms latency_alarm 0ms loss_alarm 0% alarm_hold 10000ms dest_addr 8.8.8.8 bind_addr 24.2.60.72 identifier "WAN_GW " DOCSIS Event Log from MODEM (MAC Obfuscated) 00:00:36 Fri Nov 21 2025 Critical (3) UCD invalid or channel unusable;CM-MAC=00:XX:XX:XX:XX:ac;CMTS-MAC=00:XX:XX:XX:XX:00;CM-QOS=1.1;CM-VER=3.1; Time Not Established Critical (3) SYNC Timing Synchronization failure – Failed to acquire QAM/QPSK symbol timing;;CM-MAC=00:XX:XX:XX:XX:ac;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; Time Not Established Critical (3) UCD invalid or channel unusable;CM-MAC=00:XX:XX:XX:XX:ac;CMTS-MAC=00:XX:XX:XX:XX:00;CM-QOS=1.1;CM-VER=3.1; 07:00:37 Fri Nov 21 2025 Critical (3) UCD invalid or channel unusable;CM-MAC=00:XX:XX:XX:XX:ac;CMTS-MAC=00:XX:XX:XX:XX:00;CM-QOS=1.1;CM-VER=3.1; Time Not Established Critical (3) SYNC Timing Synchronization failure – Failed to acquire QAM/QPSK symbol timing;;CM-MAC=00:XX:XX:XX:XX:ac;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; Time Not Established Critical (3) UCD invalid or channel unusable;CM-MAC=00:XX:XX:XX:XX:ac;CMTS-MAC=00:XX:XX:XX:XX:00;CM-QOS=1.1;CM-VER=3.1; 14:48:44 Fri Nov 21 2025 Critical (3) UCD invalid or channel unusable;CM-MAC=00:XX:XX:XX:XX:ac;CMTS-MAC=00:XX:XX:XX:XX:00;CM-QOS=1.1;CM-VER=3.1; Time Not Established Critical (3) SYNC Timing Synchronization failure – Failed to acquire QAM/QPSK symbol timing;;CM-MAC=00:XX:XX:XX:XX:ac;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; Time Not Established Critical (3) UCD invalid or channel unusable;CM-MAC=00:XX:XX:XX:XX:ac;CMTS-MAC=00:XX:XX:XX:XX:00;CM-QOS=1.1;CM-VER=3.1; 15:30:40 Fri Nov 21 2025 Critical (3) UCD invalid or channel unusable;CM-MAC=00:XX:XX:XX:XX:ac;CMTS-MAC=00:XX:XX:XX:XX:00;CM-QOS=1.1;CM-VER=3.1; Time Not Established Critical (3) SYNC Timing Synchronization failure – Failed to acquire QAM/QPSK symbol timing;;CM-MAC=00:XX:XX:XX:XX:ac;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; Time Not Established Critical (3) UCD invalid or channel unusable;CM-MAC=00:XX:XX:XX:XX:ac;CMTS-MAC=00:XX:XX:XX:XX:00;CM-QOS=1.1;CM-VER=3.1; 03:00:36 Sat Nov 22 2025 Critical (3) UCD invalid or channel unusable;CM-MAC=00:XX:XX:XX:XX:ac;CMTS-MAC=00:XX:XX:XX:XX:00;CM-QOS=1.1;CM-VER=3.1; Time Not Established Critical (3) SYNC Timing Synchronization failure – Failed to acquire QAM/QPSK symbol timing;;CM-MAC=00:XX:XX:XX:XX:ac;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; Time Not Established Critical (3) UCD invalid or channel unusable;CM-MAC=00:XX:XX:XX:XX:ac;CMTS-MAC=00:XX:XX:XX:XX:00;CM-QOS=1.1;CM-VER=3.1; 04:00:39 Sat Nov 22 2025 Critical (3) UCD invalid or channel unusable;CM-MAC=00:XX:XX:XX:XX:ac;CMTS-MAC=00:XX:XX:XX:XX:00;CM-QOS=1.1;CM-VER=3.1; Time Not Established Critical (3) SYNC Timing Synchronization failure – Failed to acquire QAM/QPSK symbol timing;;CM-MAC=00:XX:XX:XX:XX:ac;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; Time Not Established Critical (3) UCD invalid or channel unusable;CM-MAC=00:XX:XX:XX:XX:ac;CMTS-MAC=00:XX:XX:XX:XX:00;CM-QOS=1.1;CM-VER=3.1; 11:00:30 Sat Nov 22 2025 Critical (3) UCD invalid or channel unusable;CM-MAC=00:XX:XX:XX:XX:ac;CMTS-MAC=00:XX:XX:XX:XX:00;CM-QOS=1.1;CM-VER=3.1; 11:00:30 Sat Nov 22 2025 Critical (3) Started Unicast Maintenance Ranging – No Response received – T3 time-out;CM-MAC=00:XX:XX:XX:XX:ac;CMTS-MAC=00:XX:XX:XX:XX:00;CM-QOS=1.1;CM-VER=3.1; 11:00:35 Sat Nov 22 2025 Critical (3) UCD invalid or channel unusable;CM-MAC=00:XX:XX:XX:XX:ac;CMTS-MAC=00:XX:XX:XX:XX:00;CM-QOS=1.1;CM-VER=3.1; Time Not Established Critical (3) SYNC Timing Synchronization failure – Failed to acquire QAM/QPSK symbol timing;;CM-MAC=00:XX:XX:XX:XX:ac;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; Time Not Established Critical (3) UCD invalid or channel unusable;CM-MAC=00:XX:XX:XX:XX:ac;CMTS-MAC=00:XX:XX:XX:XX:00;CM-QOS=1.1;CM-VER=3.1; 11:45:35 Sat Nov 22 2025 Critical (3) UCD invalid or channel unusable;CM-MAC=00:XX:XX:XX:XX:ac;CMTS-MAC=00:XX:XX:XX:XX:00;CM-QOS=1.1;CM-VER=3.1; Time Not Established Critical (3) SYNC Timing Synchronization failure – Failed to acquire QAM/QPSK symbol timing;;CM-MAC=00:XX:XX:XX:XX:ac;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; Time Not Established Critical (3) UCD invalid or channel unusable;CM-MAC=00:XX:XX:XX:XX:ac;CMTS-MAC=00:XX:XX:XX:XX:00;CM-QOS=1.1;CM-VER=3.1; 13:15:31 Sat Nov 22 2025 Critical (3) UCD invalid or channel unusable;CM-MAC=00:XX:XX:XX:XX:ac;CMTS-MAC=00:XX:XX:XX:XX:00;CM-QOS=1.1;CM-VER=3.1; Time Not Established Critical (3) SYNC Timing Synchronization failure – Failed to acquire QAM/QPSK symbol timing;;CM-MAC=00:XX:XX:XX:XX:ac;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; Time Not Established Critical (3) UCD invalid or channel unusable;CM-MAC=00:XX:XX:XX:XX:ac;CMTS-MAC=00:XX:XX:XX:XX:00;CM-QOS=1.1;CM-VER=3.1; Time Not Established Notice (6) Honoring MDD; IP provisioning mode = IPv6 18:15:32 Sat Nov 22 2025 Notice (6) DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=00:XX:XX:XX:XX:ac;CMTS-MAC=00:XX:XX:XX:XX:00;CM-QOS=1.1;CM-VER=3.1; 18:15:39 Sat Nov 22 2025 Critical (3) UCD invalid or channel unusable;CM-MAC=00:XX:XX:XX:XX:ac;CMTS-MAC=00:XX:XX:XX:XX:00;CM-QOS=1.1;CM-VER=3.1;
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