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ZDNET's key takeaways
Agents will enable our systems and complete our tasks.
AI will consume traditional software applications.
Business leaders must address integration and governance.
If you think AI already has a big impact on the workplace, think again. If Boomi CEO Steve Lucas's prediction is correct, the applications we use to complete our work will disappear in the next few years, as AI agents not only help us to complete tasks but also enable the tools that we need for our work.
"In the not-too-distant future, things that we believe are distinct software categories will be consumed by AI and go away," Lucas said to ZDNET in a one-to-one conversation at the technology specialist's recent Boomi World Tour event in London.
Also: 5 ways to prevent your AI strategy from going bust
He envisaged a situation where the applications we know and use today will soon exist only as a logical construct within AI. Employees will use what Lucas calls an AI "experience layer" to communicate verbally, visually, and audibly with traditional systems of record.
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