AYANEO
TL;DR AYANEO has announced that shipments of the Pocket AIR Mini have been delayed due to an issue with Indiegogo.
New platform policy requirements mean the company can’t collect addresses until well after the campaign finishes.
Indiegogo pre-orders are expected to start shipping on December 10, with all orders shipped within 10 days.
If you want to be one of the first people to get your hands on the latest gaming handhelds, you almost always have to take a slight risk by pre-ordering them from crowdfunding platforms like Indiegogo. The risk of losing your money is very low with established brands like AYN and AYANEO, but a new issue has recently popped up that’s causing headaches for eager gamers.
The AYANEO Pocket AIR Mini, a highly anticipated budget device that saw more than 15,000 devices pre-ordered, is now facing delays and missing its late November shipping date (or, as a campaign update puts it, November 31th). However, the delays are not due to manufacturing, but rather because of new platform policy requirements.
Indiegogo's platform overhaul has caused chaos in countless campaigns.
Indiegogo launched a major platform overhaul in October, which caused absolute chaos for many campaign owners. Pre-campaign email signups were lost, campaigns deleted, order numbers jumbled, reward prices recalculated, and short links created by the platform redirected to 404 pages.
Most of those issues have now been smoothed out, but a separate policy change prevents companies from shipping pre-orders before a campaign has finished. This likely prompted AYANEO to move pre-orders off the platform once the campaign was finished on November 18.
However, a new update has revealed the full extent of the delays. The company announced that it isn’t able to move to the next stage of the process until December 2. At that point, it takes the platform three days to review and approve the request. Once approved, the campaign can collect addresses and shipping fees from pre-order customers.
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