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OpenAI’s Michelle Pokrass is focused on ChatGPT power users

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The most demanding AI fans of today are the median users of tomorrow, says OpenAI’s post-training research lead. Last year, OpenAI decided it had to pay more attention to its power users, the ones with a knack for discovering new uses for AI: doctors, scientists, and coders, along with companies building their own software around OpenAI’s API. And so the company turned to post-training research lead Michelle Pokrass to spin up a team to better understand them.