This smart thermostat compay is considering charging users for its app
Published on: 2025-07-17 07:56:01
In a first for a smart thermostat company, Tado is exploring charging its customers £1 / €1 a month just to control their devices from its app. Multiple users have reported that Tado, manufacturers of smart thermostats, radiator valves, and heat pump controllers for Europe and the UK, sent a message through their app alerting them to the impending charge. The Verge reached out to Tado to confirm this, but the company declined to comment.
According to a post on the Tado community forum earlier this month, one customer received a notification saying the company would start charging the fee — which would be per household — on May 1st, 2025. A user on Reddit in the Netherlands saw a different notice, an app screen that appeared to require him to subscribe starting February 19th, 2025.
A Tado user posted a screenshot of the message they received in their app to Tado’s community forum. The message indicates the company would start charging for access to the app. Image: community.tado.com
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