Anthropic
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ZDNET's key takeaways
Anthropic's new Interviewer chatbot tool collects user feedback.
The feedback is then given to human researchers for analysis.
The tool reveals insights into what people want from AI.
As AI tools become increasingly pervasive, they're also starting to feel like copies of each other rather than being tailored to your actual needs. Anthropic has developed a tool to collect user feedback to learn what you really want out of AI products.
The new Anthropic Interviewer tool, a chatbot experience launched Thursday, conducts real-time, adaptive interviews of 10 to 15 minutes with participants. Afterwards, a human researcher collaborates with Anthropic Interviewer's analysis of the transcripts to better understand how people integrate AI tools into their daily workflows.
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"Millions of people now use AI every day. As a company developing AI systems, we want to know how and why they're doing so, and how it affects them," said Anthropic in the blog post. "We want to use people's feedback to develop better products -- but it's also because understanding people's interactions with AI is one of the great sociological questions of our time."
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