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ZDNET's key takeaways
AI has become an integral part of many people's working lives.
It presents unique opportunities and risks for each role, though.
It can still be helpful to know how others are using the tech.
Like the internet and smartphones before it, AI has gone from flashy new tech trend to an indispensable part of many people's day-to-day lives. But the use of chatbots, agents, and other AI tools presents as many risks as it does rewards -- especially at work.
Rather than being a one-size-fits-all solution, AI will likely deliver distinct benefits to particular industries and jobs. It'll therefore be the responsibility of every individual to figure out how the technology fits within the unique contours and requirements of their particular role. The watchwords of the hour when it comes to the use of AI at work are experimentation and adaptation, not copy and paste.
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That said, it can be helpful to know where, how, and why other people are using AI, even if they're in a completely different job category or even industry. Not every new tool or use-case will be applicable to every job, but keeping an eye on broader AI trends, and how these are reshaping everyday people's working lives, can boost the likelihood that we'll figure out the best way to adapt to the technology -- and not be outcompeted by someone more savvy.
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