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The new ROI: Return on inclusion

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Accessibility is no longer just compliance. For years, accessibility was treated as a compliance exercise, something required rather than desired. Yet in today’s consumer landscape, where aging, chronic illness, and situational disability touch every household, accessibility is no longer a specialty category. It is one of the biggest growth opportunities in business. Companies that recognize this shift are discovering a new kind of ROI. It is not return on investment alone. It is return on inclusion.