Elyse Betters Picaro / ZDNET
Slack users will see new features appear on the app and service, no matter which plan you use. Some of the more exciting features will be added to paid plans only, but it doesn't matter which paid plan you choose, because there are some exciting new additions coming.
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Let's start with what's coming to the free plan first.
What's new to the free plan?
The big addition to the free plan is the addition of Salesforce channels. With this new feature, you'll be able to connect with your Salesforce teams in real time for better collaboration, including customer data in Salesforce channels. This will include a full customer view.
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Slack is also enhancing security across all plans, including session duration controls and native device management with SAML-based SSO for Salesforce customers.
Also, every Salesforce customer will get a Slack free plan with access to Salesforce integrations.
Screenshot via ZDNET
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