I've found a big problem with the Honor Magic 8 Pro's camera that urgently needs addressing. I've taken hundreds of test photos in my weeks with the company's latest flagship phone, and while plenty of them are perfectly decent, many of the images I've taken with the ultrawide lens display horrendous image processing issues around the edges that ruin them completely.
I discovered the issue when I first got the phone late last year, and while it's had several significant software updates since then, the problems persist. So what's gone wrong? It's possible that I'm monumentally unlucky and happen to have been given a broken unit. If so, I fully expect the replacement models I'll be testing to be free of any issues. Or, maybe it's a more widespread problem and I'll see the same issues cropping up again. I personally think it's more likely to be an issue at the software level, and as such, it could be a simple fix for Honor to push out in the coming days and weeks.
I've spoken to Honor about this and, unsurprisingly, the company is keen to say that this isn't widespread, stating "Our internal investigation confirmed that the issue was limited to an isolated hardware anomaly in that specific early development sample. It doesn't reflect the hardware or software polish of the final retail units now launching in the European market." And sure, my test unit was an early non-EU version, but it is also the phone that the company did send me to review. Receiving early prerelease samples is common in the industry and while small hiccups can sometimes be expected, I rarely find such significant problems as this.
Honor is sending additional retail units for further testing and I hope that I'm able to confirm that this isn't an issue seen on all models. I was prepared to write a full review of this new flagship phone, but these camera issues are severe and raise more questions than answers. I will update this article with more information and my testing results as they become available.
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Even if it is an isolated incident, it's still disappointing to see such significant problems on a new phone, especially a flagship that costs £1,099 in the UK. Honor doesn't officially sell its phones in the US, but for reference, that price converts to roughly $1,480.
The phone does have some positives. I like its processor performance and display, for example, which I'll come on to later. But the camera issues I've seen mean I can't recommend buying this phone until it's clear whether they're limited to my review device or if they're issues common across all models.
Let's take a closer look at what's going on.
Honor Magic 8 Pro camera troubles
Enlarge Image Shot with the Honor Magic 8 Pro, main camera. Andrew Lanxon/CNET
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