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ZDNET's key takeaways
Professional talent must be allied to technological capability.
Colgate-Palmolive drives AI-enabled growth by focusing on human challenges.
Strong foundations support explorations that are measured effectively.
Industry experts regularly suggest AI is about augmenting talent, not replacing staff. The oft-cited aim is to ensure humans stay in the loop, overseeing and checking the work of AIs and agents in a world of emerging technology.
But what does keeping the human in the loop really look like when you're trying to push business growth and innovation? After all, focusing on human checks and balances can feel like an unwelcome intrusion when you're trying to move quickly to gain a competitive advantage.
Also: 5 ways rules and regulations can help guide your AI innovation
However, for Diana Schildhouse, chief data and analytics officer at Colgate-Palmolive, there's no compromise: professional talent must be allied to technological capability.
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