Verizon said it's working to resolve outages, which are affecting the eastern half of the country.
WASHINGTON — Verizon confirmed an outage on its mobile service Wednesday and said its engineering teams are working to "address today's service interruptions."
The outage is affecting the eastern United States. Downdetector, which tracks outages, reported a spike nationwide in outages after noon ET Wednesday, with tens of thousands of reports from across the country. Locations with reported outages include New York City, Chicago, Houston, Philadelphia, Atlanta, Miami, Charlotte and Dallas.
Customers can check their network status here.
In a statement, Verizon confirmed it was "aware of an issue impacting wireless voice and data services for some customers. Our engineers are engaged and are working to identify and solve the issue quickly. We understand how important reliable connectivity is and apologize for the inconvenience."
About 2 p.m. ET, Verizon said on social media that "engineering teams are continuing to address today's service interruptions. Our teams remain fully deployed and are focused on the issue. We understand the impact this has on your day and remain committed to resolving this as quickly as possible."
In Washington D.C., the official alert system sent out a notice about the outage impacting users' ability to call 911:
"OUC is aware of a nationwide Verizon Wireless outage that may be affecting some users to connect with 911. If you have an emergency and can not connect using your Verizon Wireless device, please connect using a device from another carrier, a landline, or go to a police district or fire station to report the emergency."
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