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ZDNET's key takeaways
Copilot.cx is an IoT customer experience SaaS company that just introduced Copilot Star.
Star is a framework that unifies different smart home platforms for users.
The system is designed for smart home manufacturers to use as a universal app framework.
Matter, the smart home connectivity protocol that revolutionized the IoT world, has done wonders to bridge the interoperability gaps between brands. For various reasons, however, Matter hasn't completely solved the problem of incompatibility in the smart home. IoT company Copilot.cx aims to change that by giving users access to different brands' devices with a single mobile app.
Copilot.cx has introduced Copilot Star, a platform that enables manufacturers to build a branded app based on a single framework, connecting smart home devices running on different platforms.
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I watched a demo of Copilot Star at CES 2026 in Las Vegas, and the solution appears promising. If you have a smart home, you probably know how annoying it can be to have cameras, smart lights, and thermostats from three different brands. If they don't all support Matter, this means dealing with multiple apps and messy integrations. Think of Copilot Star as the way to bring them all together with a single app.
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