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Burnout is an operations issue

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Collectively, we need to fix the bottlenecks where burnout actually thrives. Burnout has quietly become the norm in today’s workplace, rising at alarming levels. Yet most organizations still assume burnout as an individual issue that could be solved with resilience workshops, wellness apps, or additional resources such as PTO/vacation time. In my experience as an HR leader and culture change strategist in workplace mental health, adding additional resources can be part of the broader strategy to support employee burnout; however, they do not proactively prevent it from happening in the first place.