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ZDNET's key takeaways
37% of time saved through AI is lost to fixing low-quality output.
Employees say they do not receive enough AI training.
Needed: more investment in people and job redesigns.
AI giveth, and AI taketh away, especially when it comes to productivity.
Also: Is AI's war on busywork a creativity killer? What the experts say
That's the lesson being learned among employees and executives responding to a new survey by Workday. While AI is delivering productivity gains, those gains are being partially washed away when technologists or employees need to go back to implementations to fix mistakes, rewrite content, or double-check outputs. At least 37% of time savings gained through AI are lost to fixing low-quality output, according to the survey's authors, which included the experiences of 3,200 practitioners.
The ultimate AI productivity paradox
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