Dr. Stephanie Long (right), MD, of One Medical Group takes the blood pressure of Danielle Greene (left), who is 20 weeks pregnant, during a prenatal appointment on Thursday, February 4, 2016 in San Francisco, Calif.
Amazon on Wednesday rolled out an artificial intelligence health-care assistant for members of its primary care chain One Medical, joining the likes of OpenAI and Anthropic, which recently launched similar features.
The tool, called Health AI, uses large language models from Amazon's Bedrock service to answer questions and provide members with personalized advice based on their medical records, lab results and current medications.
It can also assist with managing medications and book appointments with a user's One Medical provider.
The tool pulls answers from a variety of sources, including licensed and proprietary data, knowledge verified by medical experts and in some cases, publicly-available data, Amazon said.
Health AI appears in the app for One Medical, the health-care company Amazon acquired for $3.9 billion in 2023. One Medical runs brick-and-mortar clinics and also offers some telehealth services to members who pay between $99 and $199 a year for its services.
Amazon said Health AI isn't intended to provide diagnosis or treatment, and it shouldn't replace a doctor's visit. The tool is "programmed with clinical protocols" that identify when symptoms or conditions require escalation to a provider or for an in-person visit, the company said.