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ZDNET's key takeaways
Managing technical debt can consume up to 40% of IT development time.
One way to overcome the legacy challenge is to use specialist AI agents.
Focus on testing tools, refining projects, and pushing long-term change.
Businesses are being held back by their legacy systems. Research from IDC reports that unmanaged technical debt can consume between 20% and 40% of IT development time, diverting resources away from innovation and modernization.
IDC suggests many enterprises are eager to deploy AI-enabled services, but their ambitions are constrained by technical debt, including outdated systems, fragile integrations, and limited data interoperability.
Also: 5 ways to grow your business with AI - without sidelining your people
The good news is that pioneering executives are meeting this challenge head-on. While the legacy IT burden can prevent organizations from deploying new data and AI services, some businesses are taking a radical approach -- they're using AI to modernize their systems and create new opportunities for internal development teams.
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