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Key Takeaways Traditional HR tech fails because it doesn’t deliver actionable daily insights.
AI must empower managers with context‑rich people data, not replace them.
HR needs a reset. Let me explain.
Over the past decade, HR departments have spent billions on platforms, processes and programs promising transformation. Yet at many organizations, the experience on the ground still looks the same.
Managers are overwhelmed. Teams feel disengaged. And too often, “strategic” HR initiatives fail somewhere between the C-suite and the frontline.
That disconnect is HR’s “last mile” problem.
Chief human resources officers (CHROs) and their teams excel at crafting strategy and standing up systems. But HR hasn’t moved the needle where it matters most: enabling frontline managers to drive results through better decisions.
If CHROs are serious about impact, they must extend their reach and empower those managers by closing the gap between strategy and execution. AI can help make that happen.
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