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8 urgent updates your IT playbook needs to survive the AI era

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ZDNET's key takeaways

Your technology playbook could be outdated because of AI.

Be prepared for revisions that help people check their ideas.

Focus on key areas, such as use cases, data sources, and training.

Do you or your team use a technology playbook? If so, what's in it? There's a good chance your playbook is becoming rapidly outdated.

Also: 10 ways AI can inflict unprecedented damage in 2026

That's the challenge posed by Thomas Erl, a prolific tech author and educator, in a recent interview with Matt Strippelhoff, partner and CEO at Red Hawk Technologies. Erl calls for fresh playbook revisions and tried-and-true practices to help AI proponents and developers vet their ideas, run safe pilots, and prove the return on investment of their projects.

Playbooks, whether formal or informal, detailed or simple checklists, ensure everyone works from the same page strategically for consistent operations and deployments, with strong security policies. However, in today's fast-moving digital world, if you or your team is working with AI, you may need to revisit those guidelines.

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