TikTok wants users to believe that errors blocking uploads of anti-ICE videos or direct messages mentioning Jeffrey Epstein are due to technical errors—not the platform seemingly shifting to censor content critical of Donald Trump after he hand-picked the US owners who took over the app last week.
However, experts say that TikTok users’ censorship fears are justified, whether the bugs are to blame or not.
Ioana Literat, an associate professor of technology, media, and learning at Teachers College, Columbia University, has studied TikTok’s politics since the app first shot to popularity in the US in 2018. She told Ars that “users’ fears are absolutely justified” and explained why the “bugs” explanation is “insufficient.”
“Even if these are technical glitches, the pattern of what’s being suppressed reveals something significant,” Literat told Ars. “When your ‘bug’ consistently affects anti-Trump content, Epstein references, and anti-ICE videos, you’re looking at either spectacular coincidence or systems that have been designed—whether intentionally or through embedded biases—to flag and suppress specific political content.”
TikTok users are savvy, Literat noted, and what’s being cast as “paranoia” about the app’s bugs actually stems from their “digital literacy,” she suggested.
“They’ve watched Instagram suppress Palestine content, they’ve seen Twitter’s transformation under Musk, they’ve experienced shadow-banning and algorithmic suppression, including on TikTok prior to this,” Literat said. “So, their pattern recognition isn’t paranoia, but rather digital literacy.”
Casey Fiesler, an associate professor of technology ethics and internet law at the University of Colorado, Boulder, agreed that TikTok’s “bugs” explanation wasn’t enough to address users’ fears. She told CNN that TikTok risks losing users’ trust the longer that errors damage the perception of the app.