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Customers go ‘Back to Starbucks’ as company posts first U.S. growth in 2 years

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Global and U.S. sales are up as Brian Niccol’s grand strategy shows signs of life. Since Brian Niccol took over as Starbucks Chairman and CEO in 2024, he’s promised a grand turnaround for the coffee giant by going back to its roots in lovingly designed, customer-centric stores.