"What we were talking about is, I think it's very hard for anyone exactly to predict what the shape of how organisations working is going to feel, but I just think the fact that agents are really starting to work now is quite profound," he added.
"What we were talking about is, I think it's very hard for anyone exactly to predict what the shape of how organisations working is going to feel, but I just think the fact that agents are really starting to work now is quite profound," he added.