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For the last decade, the technology industry has been obsessed with the cloud. The assumption was that the future of AI will also rely on massive data centers, infinite GPUs, and an always-on internet connection. Apple, however, took a different path. With Apple Silicon, they bet that the most important processing would happen locally on the Neural Engine. I believe Apple made an incredibly important decision.
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About Apple @ Work: Bradley Chambers managed an enterprise IT network from 2009 to 2021. Through his experience deploying and managing firewalls, switches, a mobile device management system, enterprise grade Wi-Fi, 1000s of Macs, and 1000s of iPads, Bradley will highlight ways in which Apple IT managers deploy Apple devices, build networks to support them, train users, stories from the trenches of IT management, and ways Apple could improve its products for IT departments.
According to a report from 1Password, Apple was right. The report argues that “local agents will win” because the agents that matter most will not reside on vendor servers. They will run locally, utilizing your context, data, and credentials. While this is a victory for Apple’s hardware team, it presents a potential massive new headache for those of us managing these devices, though. The report explicitly warns that our current tools aren’t ready, noting that 75% of CISOs believe they need additional tools beyond basic device management.
Credential risk
To understand why traditional management tools will struggle in the next era, we must examine how AI is evolving. We are shifting from an era of “Chatbots” that predict text to “Agents” that take action. A chatbot writes an email for you, but an agent actually sends it. This is what we’re seeing with tools like OpenClaw.
Nancy Wang, SVP of Engineering at 1Password, argues that we are entering a phase where “the credential is the new compute.” In this new world, the bottleneck and security struggles won’t be about processing power; they will be about permission. Every meaningful AI capability depends on API keys, OAuth tokens, and service accounts.
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For Mac admins, this changes the game entirely. We aren’t just securing a human user anymore with their Macs and iPhones. We will be securing an army of digital AI agents acting on that user’s behalf to do work. If a local agent on a Mac has access to a user’s email and calendar to optimize their schedule, how do we ensure it doesn’t also have permission to send that data to an unknown bad actor? The agent needs the credential to do its job, but that same credential is now a high-value target for hackers.
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