If you've never used AirPods before, or it's been awhile since you upgraded, I'm here to help! Here are some answers to general questions, from what kind of features you can expect to how to clean your buds.
Do AirPods work with Android?
Yes, you can use AirPods with non-Apple devices, since they use the standard Bluetooth protocol. But you'll lose out on features like Siri integration, device switching, and the ability to customize shortcuts or adjust software features. In contrast, Beats headphones offer a mix of Apple-friendly features and Android features, including a dedicated Android app and features like one-touch pairing.
Can you buy a single AirPod?
Yes! If you lose an AirPod, you can buy a replacement for the right or left AirPod through Apple. AppleCare+ doesn't cover lost or stolen AirPods, so it will cost you. You can use Apple's “Get an Estimate” tool to calculate the possible cost. The same applies if you lose the Charging Case. Your replacements will be new versions.
Why is only one AirPod working?
If you can't hear audio in one AirPod, make sure your case is fully charged. Plug the case in, and place both AirPods in the case and charge them for at least 30 seconds. Next, open the charging case and use your iPhone or iPad to check that each AirPod is charging. Put both AirPods in your ears and test the audio. If that doesn't work, you could try to reset your AirPods.
Why isn't the AirPods case charging?
Start by checking your connections. If you have the AirPods or AirPods Pro, make sure the case is fully plugged in or properly set on the wireless charger (use Apple cables or Magsafe chargers if possible). Allow your AirPods to charge for at least 15 minutes. If you have the AirPods Max, allow them to charge for at least five minutes. Then, open the case and hold them near your iPhone or iPad. You should then see the charging icon appear when looking at the battery status. If that doesn't work, contact Apple Support.
If you lose an AirPod, can you find its location?
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